FAQs

❓See something you like on our feed but it's unavailable on our website?

Fret not, simply DM us on Instagram @trinkletgems for backorder information and we will assist you from there! 

💳 What form of payment options do you accept?

• Debit/Credit Cards
• PayLah! / PayNow
• PayPal

🌎 Do you ship worldwide?

Yes, we do! We ship internationally at a flat rate of $12.50. Kindly take note that international orders take about 12-25 working days to reach you after we have dispatched your items.

💍 How should I store my jewellery?

• Store jewellery properly in the ziplock bag provided to prolong its lifespan.
• Use an anti-tarnish cloth to wipe your jewellery before storing it away to ensure any lingering moisture, oils or dust are gone.
• Keep your jewellery dry and avoid contact with chemicals like perfume.
• Avoid direct contact with sunlight.