✧˖° Shipping ⋆｡°✧

• All orders are shipped via Singpost and we are not liable for lost or damaged mail.
• We do not accept returns, exchanges, or refunds.

📮 Local Orders [Singapore]

• Processing Time: 3-5 days after payment confirmation
• Normal Mail: $1.50 (typically takes 3-5 working days)
• Registered Mail: $3.50 (tracked mail, typically takes 1-3 working days)

🗺 International Orders

• We ship worldwide at a flat rate of $15 (typically takes 12-25 working days). Do DM us on Instagram for international orders.

We accept...

• Debit/Credit Cards
• PayLah! / PayNow
• PayPal

❓See something you like on our feed but it's unavailable on our website?

Fret not, simply DM us on Instagram @trinkletgems for backorder information and we will assist you from there! 

💳 What form of payment options do you accept?

• Debit/Credit Cards
• PayLah! / PayNow
• PayPal

🌎 Do you ship worldwide?

Yes, we do! We ship internationally at a flat rate of $12.50. Kindly take note that international orders take about 12-25 working days to reach you after we have dispatched your items.

💍 How should I store my jewellery?

• Store jewellery properly in the ziplock bag provided to prolong its lifespan.
• Use an anti-tarnish cloth to wipe your jewellery before storing it away to ensure any lingering moisture, oils or dust are gone.
• Keep your jewellery dry and avoid contact with chemicals like perfume.
• Avoid direct contact with sunlight.

Care Tips ʕ·ᴥ·ʔ

💍 Store jewellery properly in the ziplock bag provided to prolong its lifespan.

🧤 Use an anti-tarnish cloth to wipe your jewellery before storing it away to ensure any lingering moisture, oils or dust are gone.

🧴 Keep your jewellery dry and avoid contact with chemicals like perfume.

☀️ Avoid direct contact with sunlight.

📦 Refunds 

All paid orders are final. We are unable to refund or cancel an order after payment is made. Thus, please check your order and details before making payment. Also, we will not be liable for any lost/damaged mail once the normal mail option is chosen. 

 

🛒 Exchange and Returns

Unfortunately, exchange or returns are not allowed due to hygiene purposes. However, in the event whereby a wrong or defective item is received, please feel free to send us a DM with your order number within one week upon receiving your parcel. Our team will evaluate the issue and advise you accordingly thereafter.